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      Signal Centre cTrader Plugin Installation Guide

      Contents

      • Acuity/Signal Centre cTrader Plugin Installation Guide
      • How to download the cTrader Plugins
        • Download from the Acuity Dashboard
        • Download using a direct URL
      • Adding Locales to URLs
      • Installing the cTrader Plugins
      • Uninstalling the expert advisors

      How to download cTrader Plugins

      The Expert Advisors can be downloaded via a direct URL that will be shared with you by your broker.

      Download using a direct URL

      The URL will be shared with you by the broker (via an email or a landing page) and will be of the following formats:

      Download All Plugins:

      Download Plugin for a Single Widget

      Installing the plugins

      • Before installation, please check that your cTrader account is connected to the correct server. The server has to be added to Platform Servers in the Acuity Dashboard ( https://dashboard.acuitytrading.com/main/account/platforms-servers )



      • The server you are currently connected to can be checked at top-right of the cTrader terminal:







      • Double click on the .algo file (downloaded from the previous step). Each .algo file will correspond to a separate widget.



      • Upon successful installation of the plugin, you will see a message pop up in the top-right of your screen:




      • Plugins can be viewed by clicking on a jigsaw icon at the top left:




      • Widgets can be viewed in the panel on the right and expanded:

      If any errors arise during these steps, take a look at the Troubleshooting section for possible solutions. Alternatively, please contact the Acuity / Signal Centre team at support@acuitytrading.com

      Removing and deactivating plugins

      To remove or deactivate plugins, navigate to the plugins window, from there you can deactivate or delete individual plugins:

      Troubleshooting common problems

      The server you are trying to access in not in the allowed list

      Possible reason: The server you are trying to access has not been whitelisted to be used with Acuity Widgets tools.

      Resolution steps:

      1. Check if the plugins you have downloaded are from the provider/broker as the server you are on. 
      2. If the server is correct, please reach out to support your brokerage (traders) or Acuity Trading at support@acuitytrading.com (for brokers). 

      If the problem persists, please contact Acuity/Signal Centre or your broker’s customer support team for additional troubleshooting.

      Alternatively, after installing the plugin, you might see an error message "Please input your API key" appears

      Error image: